Privacy Policy

Last Updated: November 12, 2024

1. Introduction

SpotLabs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cloud cost optimization services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us:

  • Name and contact information (email, phone number)
  • Company information
  • Cloud infrastructure details and spending information
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookie data (see our Cookie Policy for details)

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our cloud optimization services
  • Respond to your inquiries and provide customer support
  • Send you service updates and marketing communications
  • Analyze usage patterns and optimize our website
  • Comply with legal obligations
  • Detect and prevent fraud or security issues

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., Slack for lead management)
  • Cloud Providers: When necessary to analyze and optimize your cloud infrastructure (with your consent)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your information
  • Portability: Request transfer of your information
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SpotLabs

Email: privacy@spotlabs.com

SpotLabs

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